Frontier Airlines is a low-cost carrier headquartered in Denver, Colorado, offering budget-friendly air travel primarily within the U.S. and to select international destinations. Known for its ultra-low fares, Frontier caters to travelers looking for affordable, no-frills flights. However, with the lower ticket prices come various add-ons that can drive up the cost if passengers require additional services, such as checked baggage, seat selection, or in-flight amenities.
A common theme in Frontier Airlines reviews is the trade-off between price and comfort. Travelers often appreciate the opportunity to fly at a fraction of the cost of legacy carriers, but some mention concerns regarding limited seat comfort and in-flight services. Additionally, Frontier’s fare structure can be confusing to new customers, with many realizing the true cost of their flight only after purchasing extras.
Despite these challenges, Frontier remains a popular choice for budget-conscious flyers, particularly those who travel light and prioritize low-cost tickets over amenities. Customer reviews frequently highlight the importance of understanding the airline’s pricing model to ensure satisfaction. Travelers who embrace Frontier’s stripped-down approach often find their experience aligns with their expectations of an affordable carrier.
Frontier Airlines Reviews
Frontier Airlines Pros
Frontier Airlines offers several advantages that appeal to a specific segment of the traveling public. The most significant advantage is its low base fares, which can sometimes be as low as a fraction of the cost compared to mainstream airlines. This affordability makes Frontier an attractive option for budget travelers, families, and individuals who are flexible with their travel plans.
Another benefit of flying Frontier is the availability of direct flights to many smaller regional airports. This allows travelers to avoid the hassle of larger, busier airports while still enjoying the convenience of air travel. Frontier’s network is also designed with leisure travelers in mind, with many routes to popular vacation destinations, making it easy and cheap to get to places like Orlando, Las Vegas, and Cancun.
For frequent travelers, Frontier offers a membership program called “Discount Den,” which provides access to exclusive fare deals and discounts. For families, this program is especially beneficial, as it includes perks like “Kids Fly Free” on select routes, further driving down costs for family travel.
Additionally, Frontier is known for its eco-friendly efforts, with a focus on fuel-efficient aircraft and operational measures that aim to reduce its carbon footprint. Environmentally conscious passengers may appreciate Frontier’s commitment to reducing emissions while still offering low-cost travel.
Frontier Airlines Cons
While Frontier Airlines is celebrated for its affordability, there are a few drawbacks that regularly appear in customer reviews. One of the most common criticisms is the airline’s fee structure. Though base fares are low, Frontier charges for almost everything beyond the seat itself, including carry-on bags, checked luggage, seat assignments, and even in-flight refreshments. For some, these added costs can significantly raise the overall price of the flight, making it less competitive than it initially appears.
Another frequent complaint relates to seat comfort. Frontier’s seats are designed with a slimline model to increase capacity, and many passengers find them less comfortable compared to other airlines, especially on longer flights. The seats are non-reclining, which can make long flights more tiring, and there is limited legroom, which is not ideal for taller passengers.
The airline also operates on a more limited schedule than some major carriers, meaning fewer flight options. This can lead to long layovers or less flexibility when booking. Moreover, reviews often point out that Frontier’s customer service can be slow to respond or difficult to reach in case of issues such as delays or cancellations, which are more frequent compared to some competitors.
Lastly, Frontier’s strict baggage policies can catch some travelers off guard. Passengers who are used to traditional airlines may not realize that even carry-on bags can incur a fee, leading to frustration at the gate.
Frontier Airlines Key Tips for Flying
Flying with Frontier Airlines can be a budget-friendly experience if you’re well-prepared. To get the most out of your flight, here are some key tips to consider:
- Understand the Pricing Model: Frontier operates as an ultra-low-cost carrier, which means most services come at an additional fee. Familiarize yourself with what’s included in the base fare—usually just your seat—and plan accordingly. Anything from selecting a seat to bringing a carry-on bag will cost extra, so budget for these fees or pack light to avoid surprises.
- Pack Smart: Frontier charges for carry-on and checked baggage, but personal items like a backpack or purse are free. To save on baggage fees, try to fit everything into a small personal item that fits under the seat in front of you.
- Check-in Online: Frontier charges a fee if you check in at the airport counter, so it’s best to check in online or via the mobile app to save time and money.
- Bring Your Own Snacks: Frontier doesn’t provide complimentary food or drinks, so if you want to avoid purchasing items in-flight, pack your own snacks and water. This is especially important for longer flights.
- Be Prepared for No Frills: Seats on Frontier do not recline, and legroom is limited. If comfort is a priority, consider upgrading to a stretch seat, which offers more space, but expect an additional cost.
Following these tips can help you manage your expectations and costs when flying with Frontier, ensuring a smooth experience.
Frontier Airlines On-Time Performance
Frontier Airlines’ on-time performance is a mixed bag, as reviews indicate both praise and criticism in this area. According to flight data, Frontier’s average on-time arrival rate hovers around 75-80%, which places it behind major carriers like Delta or Southwest. This lower percentage may reflect the airline’s budget model, where factors such as quick aircraft turnaround times and reliance on secondary airports contribute to occasional delays.
Passengers often highlight the importance of planning for possible delays, especially when connecting flights are involved. Frontier’s smaller network and limited number of daily flights mean that if one flight is delayed, there are fewer options for rebooking passengers compared to larger airlines.
Despite the lower on-time performance rate, Frontier has been making efforts to improve its punctuality. Recently, the airline has invested in newer aircraft and technology designed to streamline operations and reduce delays. Passengers flying during off-peak times or to less congested airports tend to report a better on-time experience.
That said, many travelers choose Frontier for its price point and are willing to accept the risk of minor delays in exchange for significant savings on airfare. If time sensitivity is a major concern, passengers may want to consider booking earlier flights or allowing extra time for connections when flying with Frontier.
Frontier Airlines Customer Satisfaction Rating
Frontier Airlines’ customer satisfaction rating is often a point of debate in reviews. While some passengers appreciate the low-cost fares and simple, no-frills approach, others feel let down by the additional fees and lack of amenities.
Many reviews suggest that the key to customer satisfaction with Frontier lies in managing expectations. Passengers who know what to expect—such as the lack of complimentary food, drinks, or entertainment—are more likely to have a positive experience. However, those who are unprepared for the numerous add-on fees may feel that the overall cost of their trip was misleading.
Frontier’s satisfaction ratings also reflect its basic, non-reclining seats, which are often mentioned in complaints. Additionally, flight delays and cancellations can negatively impact customer sentiment, especially since Frontier’s smaller flight network makes it harder to rebook passengers quickly.
However, positive reviews do praise the airline for delivering on its promise of ultra-low fares. Travelers who value price over perks generally express satisfaction with Frontier, especially those who travel light or book short-haul flights. For these passengers, the savings often outweigh the inconveniences, leading to decent satisfaction scores from budget-conscious flyers.
Frontier Airlines Baggage Handling Efficiency
Baggage handling is a critical area for any airline, and Frontier Airlines has had mixed reviews regarding this service. On the positive side, Frontier has invested in streamlined baggage handling processes to ensure quick turnarounds and efficient loading and unloading of checked luggage. However, due to the airline’s strict baggage policies and fees, passengers frequently encounter confusion at check-in and boarding, which can slow down the process.
Reviews often indicate that customers who understand and follow Frontier’s baggage policies report a smoother experience. The airline’s clear-cut fee structure for carry-ons, personal items, and checked baggage helps in maintaining efficiency. Travelers who fail to adhere to size or weight limits, though, face last-minute charges and delays, which may lead to frustration.
In terms of actual baggage handling efficiency, Frontier performs similarly to other major U.S. carriers. Lost or delayed luggage rates are within industry norms, and most bags arrive on time without incident. However, on flights with tight connections or limited layover times, some travelers have noted issues with bags not making it to the final destination.
Overall, passengers who plan and pack carefully tend to avoid any significant baggage-related headaches when flying with Frontier. A thorough understanding of their strict baggage policies can help travelers minimize disruptions and ensure a smoother check-in and baggage claim experience.
Frontier Airlines Ancillary Revenue per Passenger
Ancillary revenue per passenger refers to the additional income airlines generate through fees beyond the base ticket price. In Frontier Airlines’ case, ancillary revenue is a crucial part of its business model. The airline keeps base fares low by charging passengers for add-ons such as seat selection, checked baggage, carry-on luggage, and in-flight refreshments.
Frontier’s ancillary revenue model has proven highly effective, with the airline generating one of the highest ancillary revenue rates per passenger among U.S. carriers. Passengers are given the option to pay only for the services they need, which allows Frontier to keep initial ticket prices competitively low. However, reviews often show that passengers unfamiliar with this model can feel misled when they are required to pay additional fees for services that are typically included on other airlines.
These add-on fees cover everything from extra legroom to priority boarding, meaning that savvy travelers can keep costs down by only paying for what they truly need. However, Frontier’s pricing structure requires passengers to carefully calculate the total cost of their flight before booking to avoid surprises.
The airline’s reliance on ancillary revenue has allowed it to stay profitable while offering some of the lowest base fares in the market. While it’s an attractive model for budget-conscious flyers, it requires passengers to be mindful of the true cost of their journey.
Frontier Airlines Seat Occupancy Rate
Seat occupancy rate, also known as load factor, measures how full an airline’s flights are. Frontier Airlines consistently achieves a high seat occupancy rate, often hovering around 85-90%, which is among the highest in the industry. This is due, in part, to the airline’s low-cost, no-frills model, which attracts a wide range of budget travelers, especially on popular routes to vacation destinations.
Frontier’s high occupancy rate is a testament to its ability to price tickets competitively while filling planes efficiently. The airline has implemented various strategies to maximize seat occupancy, such as offering promotions, discounts through its Discount Den membership, and targeted advertising aimed at budget-conscious travelers.
However, high occupancy rates can sometimes lead to crowded planes and limited space, which is a frequent complaint in Frontier Airlines reviews. With no reclining seats and a relatively tight seating configuration, full flights can feel uncomfortable, especially on longer trips. Passengers who book in advance and pay extra for stretch seating or early boarding tend to report a better experience, as they can secure more space and comfort.
Despite the tight quarters, the consistently high occupancy rate allows Frontier to maintain profitability while keeping ticket prices low, making it a favorable option for those willing to sacrifice comfort for affordability.
Frontier Airlines Customer Service Response Time
Frontier Airlines’ customer service response time is often a point of frustration for travelers. Due to the airline’s lean operating model, customer service resources are somewhat limited compared to legacy carriers, resulting in slower response times. Many reviews mention long wait times when trying to reach a representative, especially during peak travel seasons or when flight delays and cancellations occur.
The airline has made efforts to streamline its customer service through its website and mobile app, where passengers can resolve issues like rebooking or tracking luggage. However, for more complex issues, such as refunds or compensation claims, passengers frequently report long delays in receiving a response.
Additionally, Frontier relies heavily on online support, encouraging customers to resolve issues through self-service tools or automated chatbots. While these tools work well for straightforward requests, they can be frustrating for customers dealing with more complicated problems. Some passengers feel that the lack of direct human interaction results in unsatisfactory resolution of their concerns.
Despite these challenges, passengers who plan ahead and use the airline’s digital tools for routine requests typically report better experiences. Reviews suggest that response times are generally faster for inquiries made through the app or website rather than trying to reach an agent by phone.
Frontier Airlines In-Flight Experience Rating
Frontier Airlines’ in-flight experience is fairly minimalistic, as the airline focuses on providing affordable travel rather than luxury. Passengers frequently mention the basic nature of the in-flight experience in their reviews, with no complimentary snacks, drinks, or entertainment options offered.
For budget travelers who are accustomed to no-frills airlines, this lack of amenities isn’t a major issue, but for others, the bare-bones service can feel inadequate. Passengers looking for more comfort can purchase food, drinks, or upgrade to stretch seating, which provides additional legroom.
The airline also uses a fleet of newer Airbus A320 family aircraft, which offer a smoother and quieter flight experience compared to older models used by other budget airlines. Reviews often highlight the modern, clean interiors of Frontier’s planes, although the slimline seats are a frequent source of discomfort, particularly on longer flights.
Since the airline doesn’t provide seat-back screens or free in-flight Wi-Fi, passengers are encouraged to bring their own entertainment, such as books, tablets, or laptops. Overall, Frontier’s in-flight experience aligns with its ultra-low-cost carrier model: basic but functional, offering what’s necessary for travelers who prioritize price over comfort.
Frontier Airlines Flight Cancellation Rate
Flight cancellations are an unfortunate part of air travel, and Frontier Airlines is no exception. Frontier’s cancellation rate tends to be slightly higher than that of larger, more established airlines, primarily due to its smaller route network and less frequent flight schedules. When issues arise—such as weather-related disruptions or mechanical problems—there are fewer backup flights to accommodate stranded passengers.
Customer reviews often express frustration with Frontier’s cancellation policies, particularly when rebooking options are limited. Since the airline operates fewer flights on each route, passengers may face longer delays in getting to their final destination if their flight is canceled. Additionally, the process of obtaining refunds or rebooking can be time-consuming, further exacerbating passenger dissatisfaction.
However, it’s worth noting that Frontier has taken steps to reduce its cancellation rate by investing in newer aircraft and operational improvements. In recent years, the airline has worked to improve its reliability, but occasional cancellations remain a concern for travelers who value punctuality and minimal disruptions.
To minimize the impact of cancellations, passengers are advised to book early flights and avoid tight connections when flying with Frontier. Flexible travel plans and purchasing travel insurance can also help mitigate the potential inconvenience caused by cancellations.
Frontier Airlines Net Promoter Score
Frontier Airlines’ Net Promoter Score (NPS), a metric that measures customer loyalty and the likelihood of passengers recommending the airline to others, is generally lower than that of full-service airlines. The NPS is influenced by the airline’s low-cost, no-frills business model, which appeals to some travelers but leaves others dissatisfied.
The most common factors affecting Frontier’s NPS include the fee structure, seat comfort, and customer service. Passengers who are caught off guard by additional fees for baggage, seat selection, and in-flight refreshments often report a negative experience, which impacts the likelihood of recommending the airline. On the other hand, passengers who are aware of these extra costs and are focused on budget travel tend to have a more positive experience, as they feel they are getting good value for money.
Frontier’s NPS is generally higher among price-conscious flyers and families who take advantage of promotions like “Kids Fly Free.” However, frequent travelers who prioritize comfort, customer service, and punctuality are less likely to recommend the airline, as Frontier’s focus on cost-cutting can lead to a less comfortable and predictable travel experience.
While Frontier may not score as highly in terms of customer loyalty as other airlines, its business model continues to attract a significant number of passengers, particularly those looking for the lowest fares available.
Frontier Airlines Complaint Resolution Rate
Frontier Airlines’ complaint resolution rate has been a point of criticism in customer reviews, with many passengers expressing frustration over the airline’s slow response times and lack of satisfactory resolutions. The airline’s reliance on a lean staffing model often leads to longer wait times for customers trying to resolve issues related to flight delays, cancellations, or baggage mishandling.
Frontier encourages passengers to use its online tools, such as its website and mobile app, to manage routine issues like changing flight reservations or requesting refunds. While these tools work well for straightforward problems, more complex complaints—such as disputes over fees or compensation for canceled flights—can take longer to resolve.
Some passengers report difficulty in getting through to a live representative, and the resolution process can be slow, particularly during peak travel periods. Additionally, reviews suggest that the airline’s compensation policies for delayed or canceled flights are less generous than those of larger, full-service carriers, which can further frustrate travelers.
Despite these challenges, Frontier has made efforts to improve its complaint resolution process by introducing more user-friendly online tools and expanding its customer service team. However, given the airline’s budget model, passengers should manage their expectations regarding the speed and efficiency of complaint resolution.
Frontier Airlines Revenue per Available Seat Mile
Revenue per Available Seat Mile (RASM) is a key metric in the airline industry that measures the profitability of an airline based on its total revenue divided by the number of available seat miles. For Frontier Airlines, this metric is particularly important due to its low-cost, high-occupancy business model.
Frontier’s RASM is relatively lower than that of legacy carriers, as the airline charges significantly lower base fares to attract budget-conscious travelers. However, the airline compensates for this by generating substantial ancillary revenue through fees for baggage, seat selection, and other services. This allows Frontier to maintain profitability despite its low ticket prices.
Frontier’s high seat occupancy rate also helps to boost its RASM. By filling more seats per flight and operating an efficient route network, the airline can maximize revenue even on routes where demand is lower. Additionally, Frontier’s use of newer, fuel-efficient aircraft helps to reduce operating costs, further improving its overall profitability.
While Frontier’s RASM may not be as high as that of full-service carriers, its ability to maintain profitability through ancillary revenue and efficient operations has made it one of the more successful ultra-low-cost carriers in the U.S.
Frontier Airlines Repeat Customer Rate
Frontier Airlines’ repeat customer rate is a crucial metric for measuring passenger loyalty, and reviews suggest a mixed picture. While some passengers are drawn back by the airline’s ultra-low fares and convenient route network, others are deterred by the lack of comfort, limited customer service, and numerous fees.
Travelers who frequently use Frontier’s services tend to be budget-conscious individuals or families who prioritize cost savings over luxury. For these customers, Frontier’s low fares and programs like the “Discount Den” membership, which offers exclusive deals, provide enough incentive to return. Additionally, families often appreciate the “Kids Fly Free” promotion, making Frontier an appealing choice for those traveling with children.
However, for passengers who place a higher value on comfort, in-flight amenities, and customer service, Frontier’s bare-bones approach can be a dealbreaker. Negative reviews often highlight uncomfortable seating, additional fees, and poor customer service as reasons why they would not choose to fly with Frontier again.
Ultimately, Frontier’s repeat customer rate is bolstered by its ability to attract budget travelers who prioritize affordability over the full-service experience. Those with realistic expectations of what Frontier offers tend to return, while others may choose to pay a little more for greater comfort and convenience with other airlines.
Frontier Airlines Social Media Sentiment Score
Frontier Airlines’ social media sentiment score reflects the airline’s polarizing reputation among travelers. Social media platforms like Twitter, Facebook, and Instagram provide a space for passengers to share their experiences in real-time, and the feedback is often divided between praise for the airline’s low fares and frustration over its additional fees and service quality.
Positive social media sentiment typically comes from passengers who successfully navigate Frontier’s fee structure and appreciate the affordability of their flights. These passengers often share tips for keeping costs low, such as packing lightly to avoid baggage fees or using the airline’s mobile app to streamline check-in.
On the other hand, negative social media sentiment usually revolves around unexpected fees, poor customer service, or issues with flight cancellations and delays. Many customers take to social media to express their dissatisfaction with long wait times for refunds or the lack of complimentary services onboard.
Frontier has made efforts to engage with passengers on social media, offering support and responding to complaints in a timely manner. However, reviews suggest that the airline’s social media engagement could be more proactive, as passengers often turn to these platforms out of frustration when other customer service channels fail to resolve their issues.
Overall, Frontier’s social media sentiment score reflects the dual nature of its business model: highly appealing to budget-conscious travelers but a source of frustration for those who encounter unexpected fees or service issues.
Frontier Airlines Employee Satisfaction Score
Frontier Airlines’ employee satisfaction score plays a significant role in the overall customer experience, as content, motivated staff are key to providing quality service. Reviews from Frontier employees paint a varied picture, with some praising the airline’s growth and opportunities for advancement, while others express concerns about workload and compensation.
On the positive side, many Frontier employees appreciate the airline’s commitment to expansion and its emphasis on efficiency. The airline’s growth has created job opportunities, and some employees feel valued for their role in the company’s success. Additionally, Frontier’s focus on eco-friendly practices and newer aircraft is seen as a positive by those who value sustainability in their workplace.
However, some employees express dissatisfaction with the pressures of working for a budget airline, where cost-cutting measures can lead to high workloads and limited resources. Cabin crew, in particular, mention the challenges of handling full flights with minimal amenities and the need to enforce the airline’s strict baggage policies, which can lead to tense interactions with passengers.
Frontier’s focus on ancillary revenue also impacts employees, as they are responsible for selling in-flight products and services, adding to their workload. While some employees thrive in this sales-driven environment, others find it stressful, especially when coupled with the lean staffing model that leaves less room for error.
Ultimately, Frontier’s employee satisfaction score is mixed, reflecting the fast-paced, cost-conscious nature of the airline industry. Staff who embrace the company’s mission to provide low-cost travel tend to have a more positive outlook, while others may feel strained by the demands of the role.
Frontier Airlines Cost Per Available Seat Mile
Cost Per Available Seat Mile (CASM) is a key measure of how efficiently an airline operates. Frontier Airlines boasts one of the lowest CASM figures in the U.S. aviation industry, which is central to its ultra-low-cost business model. By keeping its operating costs down, Frontier can offer some of the most affordable fares in the market while maintaining profitability.
Frontier achieves its low CASM through several strategies. First, the airline operates a simplified, fuel-efficient fleet of Airbus A320 aircraft, which helps reduce fuel costs, one of the largest expenses for any airline. Second, the airline maximizes its seating capacity with slimline seats and a high seat density, allowing it to spread costs over more passengers per flight.
Another factor contributing to Frontier’s low CASM is its focus on secondary airports, where landing fees and operating costs are lower than at major hubs. Additionally, the airline employs a point-to-point route network, which reduces the need for costly layovers and connections.
However, Frontier’s low CASM comes with trade-offs that affect the passenger experience. Reviews often mention the discomfort of non-reclining seats and limited legroom, which are part of the airline’s strategy to keep costs low. Additionally, Frontier’s minimalistic in-flight services and reliance on ancillary fees allow it to maintain low base fares while generating revenue from extras.
Overall, Frontier’s CASM is one of the primary factors that enables it to compete effectively in the ultra-low-cost carrier market, allowing it to offer budget-friendly flights while keeping operating costs in check.
Frontier Airlines Final Verdict
Frontier Airlines is a great option for travelers who prioritize cost over comfort. As an ultra-low-cost carrier, it excels in offering affordable base fares that attract budget-conscious passengers. However, the trade-offs are clear: limited in-flight services, a fee-based pricing structure, and minimal seat comfort.
For travelers who are well-prepared—those who pack light, understand the baggage policies, and expect no-frills service—Frontier can provide excellent value. Families, in particular, may benefit from the airline’s Discount Den program and the “Kids Fly Free” promotion. On the other hand, travelers who are accustomed to more amenities or require flexibility may find Frontier’s additional fees and lack of comfort frustrating.
Frontier’s business model is sustainable, thanks to its low operating costs, high seat occupancy rates, and significant ancillary revenue per passenger. The airline’s commitment to eco-friendly practices and the use of newer aircraft is also a plus for environmentally conscious travelers.
However, reviews suggest that Frontier still has room for improvement, particularly in areas like customer service, on-time performance, and complaint resolution. Passengers who experience delays, cancellations, or service issues may find themselves frustrated by long wait times and slow response rates.
In summary, Frontier Airlines is a solid choice for passengers looking to save money on airfare, especially those flying short-haul routes. By understanding the airline’s fee structure and managing expectations, travelers can enjoy the benefits of low-cost travel without being caught off guard by its more spartan approach.
Frequently Asked Question
Frontier is popular for its low-cost flights, often making it a good choice for budget-conscious travelers or those taking short trips. While you won’t find luxury amenities, Frontier’s focus is on providing affordable base fares, allowing you to customize your flight with only the add-ons you need, which can make it a good option for flexible travelers looking to save money.
Some downsides include limited legroom, additional charges for carry-ons, seat selection, and in-flight services (like snacks or drinks). Frontier is also a “no-frills” airline, meaning its focus is solely on basic transportation, so it may not be ideal if you’re looking for comfort, complimentary amenities, or flexible baggage options.
While Frontier occasionally cancels flights, its rate isn’t necessarily higher than other budget airlines. However, due to its smaller fleet, Frontier might have fewer replacement options available in the event of a cancellation, so delays could be longer. Always check for flight status updates and consider travel insurance for peace of mind.
Purchasing seats on Frontier guarantees you a preferred location (like an aisle, window, or extra-legroom seat). If traveling with family or wanting a specific seat, it can be worthwhile. However, if you’re not particular about where you sit, skipping seat selection may save money, as Frontier will assign one at check-in.
Some passengers may avoid Frontier due to extra fees, lack of in-flight entertainment, and limited comfort. If you prefer inclusive service, generous baggage policies, or premium seating, Frontier may not align with your expectations. However, it remains a popular choice for travelers prioritizing low base fares over amenities.
Yes, Frontier charges for both carry-on and checked baggage, but a single personal item (like a small backpack or purse) is free if it meets size requirements. To avoid surprise fees, confirm your baggage selections when booking your flight.
Frontier’s delay rate is comparable to other budget airlines. Many factors, such as weather and air traffic, impact delays, but as with any airline, checking your flight’s status in advance can help you plan accordingly.
Frontier will assign you a seat at check-in for free if you don’t select one. However, you won’t have control over the seat location, and there’s a chance of being separated if traveling with a group.
Seat selection costs vary based on seat location and the length of the flight, with fees typically ranging from $10 to $45. If you’d like extra legroom or a specific spot, paying for a seat might be worth the additional cost.
Frontier doesn’t guarantee that families will be seated together without selecting seats. It’s advisable to purchase seat assignments if keeping your group together is important, especially if traveling with young children.
Yes, you can bring a small backpack as your free personal item if it fits under the seat. However, if it’s too large, it may be classified as a carry-on, which incurs an additional fee.
No, Frontier does not offer complimentary drinks or snacks. You can purchase beverages and snacks on board or bring your own non-alcoholic drinks and food.
Frontier’s seats are designed with limited reclining ability, helping reduce seat weight and fuel costs, which ultimately lowers fares. For travelers accustomed to reclining seats, this may feel less comfortable on longer flights.
Frontier’s planes are fitted with basic seats that prioritize efficiency and cost-effectiveness over comfort. The seats generally lack extra padding or recline, which may feel uncomfortable, particularly on longer flights.
If you prefer a specific seat or want extra legroom, purchasing a seat is recommended. Otherwise, if seat location isn’t a priority, you can save by skipping this option.
No, Frontier doesn’t offer in-flight entertainment such as seatback TVs or Wi-Fi. It’s a good idea to bring personal devices loaded with entertainment for the flight.
No, even water isn’t complimentary. You may want to bring a refillable water bottle to fill up after security to avoid purchasing drinks onboard.
Yes, Frontier’s planes are equipped with standard bathrooms, as with any commercial aircraft. However, amenities are limited, and you may find fewer bathrooms compared to larger airlines.
Yes, bringing your own food is allowed. Many travelers opt to bring snacks or meals, as food and drinks on Frontier are not complimentary and can be costly.
Yes, you can bring a water bottle, though it should be empty before going through security. Refill it at the airport to avoid buying beverages on board.
Yes, you can bring a blanket or other comfort items. Just make sure they fit within your personal item if you plan to avoid additional baggage fees.
Yes, Frontier is quite strict about personal item sizes. If your item exceeds their size guidelines, it may be considered a carry-on and incur an extra fee.
Frontier permits a free personal item, such as a small backpack or purse, as long as it meets size restrictions. Other amenities, such as drinks, food, and entertainment, are not included.
Backpacks that fit within Frontier’s personal item dimensions are free. If the backpack is larger, it could be considered a carry-on, which incurs a fee.
Frontier is strict with carry-on luggage policies, and oversized personal items are often charged as carry-ons. To avoid fees, ensure that your personal item meets their size requirements.
The best way to avoid bag fees is to travel with a single, personal item within the allowable dimensions. Packing light is key if you want to avoid carry-on or checked baggage charges.
Frontier operates as an ultra-low-cost carrier, allowing customers to pay for only the services they need. By charging for add-ons separately, Frontier Airlines keeps base ticket prices low, giving passengers flexibility in customizing their travel experience.